Technical Customer Service Advisor
- Hiring Organisation
- Pertemps Redditch Commercial
- Location
- Redditch, Worcestershire, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
policies. Proactively identify and address customer needs, exceeding expectations wherever possible. Helping customers to create orders on Shopify - both via retail and trade routes. Communication & Collaboration: Maintain clear and professional communication with customers via phone, email, and chat. Collaborate effectively with internal departments (warehouse, technical) to ensure seamless customer service … following skills and experience: Previous customer service experience (call centre preferred). Strong understanding of customer service principles and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively under pressure and prioritise multiple tasks. Proficiency in Zendesk, Google Suite and e-commerce platforms. A positive ...