our clients. Maintaining thorough and accurate records Delivering targets and working towards deadlines The successful candidate must have a strong can-do mentality Skills and experience required: Excellent communicationskills, both written and oral Friendly, patient and helpful Team player with the ability to flex requirements to meet the needs of the business Exceptional attention to detail Experience More ❯
Twickenham, London, United Kingdom Hybrid / WFH Options
Xperi
contact for new customers, helping them understand how we work, bringing them up to speed on studio systems. Working with the wider team to improve our support processes. Desired Skills & Experience Essential: 5 years' experience in a similar hands-on customer support role. Great attention to detail, and an ability to spot issues that others miss. Able to work … and to document any findings in a clear and easily understandable way Ability to respond in a timely fashion to customer issues, and take a customer-first approach Excellent communicationskills; able to work with customers in a productive way to resolve issues Ability to take a pro-active approach to keeping internal support systems up to date (e.g. … bug tracking, ticketing systems, wiki, documentation repositories) Excellent computer and IT skills Experience in installing and supporting software products (i.e. not Microsoft Word) A background in computer science or software development Experience of working with radio automation systems would be useful Personal Characteristics: Good problem-solving skills, with an ability to think on your feet and the ability More ❯
Teddington, Middlesex, United Kingdom Hybrid / WFH Options
Bmt Defence Services LTD
looking for someone who brings: Experience supporting IFS ERP systems, ideally IFS Apps 10 and IFS Cloud A background in IFS support or development (or other ERP) Strong digital skills and confidence using IT tools A team-focused approach and the ability to work cross … functionally A keen eye for detail and a problem-solving mindset An interest in ERP best practices and continuous improvement It would be great if you also have: Strong interpersonalskills A drive for accuracy and improvement Curiosity and a willingness to learn You'll report to the ERP Manager and work closely with the IFS Product Owner, G … MIS Service Desk Manager, and other key stakeholders. We expect you to share our passion for creating a more environmentally and socially sustainable future for all our stakeholders Missing skills? Let us be the judge! BMT are passionate about people; we recognise that technology moves quickly and that no one can learn everything, which is why we seek those More ❯