IT Support Technician
- Hiring Organisation
- UK Management College
- Location
- Salford, England, United Kingdom
Record, manage and resolve incidents, service requests and assigned project activities through the College's IT service management platform, maintaining accurate updates and effective communication throughout the lifecycle of each request. Participate in IT infrastructure, cloud, cybersecurity and digital transformation projects, supporting continuous service improvement across the College. Create … service requests. Strong troubleshooting, analytical and problem-solving skills with the ability to prioritise and manage multiple tasks effectively. Excellent customer service, communication and interpersonal skills, with the ability to support both technical and non-technical users. Ability to work independently and collaboratively within a multi-campus environment. ...