Cyber Security Analyst
- Location
- High Wycombe, England, United Kingdom
guide customers to improve security awareness Issue Resolution: act as point of contact for service‐related issues and resolve them with internal teams Communication: provide regular updates, address inquiries, manage expectations Performance Monitoring: track service performance metrics to identify trends and areas for improvement Process Improvement: identify opportunities to enhance … least 1 year in a customer‐facing security operational support role providing incident/request management, service reporting, reviews and service improvement. Excellent communication and interpersonal skills. Creative problem‐solving skills. Organisational skills. Customer Relationship Management (CRM) skills. Attention to detail. Best in class customer service record. Collaborative teamwork. Desire ...