1 of 1 Social Skills Jobs in St Austell

issues enables staff to focus on helping patients. Main duties of the job Maintain good working relationships with colleagues, managers, staff, and external customers of all levels. Excellent verbal communication skills with the ability to calm difficult situations. The post-holder must be able to explain sometimes complex technical solutions to user problems over the telephone, using non-technical … language and be able to communicate effectively with staff at all levels within customer organisations. Ability to interpret and clarify user problems in simple terms. Good written communication skills, required to deal with customers via the portal and email, ensuring expectations are managed and met. Also required for the logging of issues on relevant systems and dealing with suppliers. … of complex activities to meet tight SLA and KPI deadlines. Effective time management, planning and prioritising tasks Excellent telephone manner and customer service skills Excellent written and verbal communication skills Excellent IT skills, able to quickly pick up new technology Ability to work as part of a team and autonomously Knowledge and abilities Essential Knowledge of a More ❯