2nd Line Support Engineer
- Hiring Organisation
- First Base
- Location
- Stroud, Gloucestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000/annum
ensuring a high level of customer service at all times Work closely with colleagues to resolve technical issues and support ongoing IT projects Key Skills of a 2nd Line Support Engineer: Previous experience within a 2nd Line Support, IT Support or Service Desk role Strong knowledge of Microsoft … environments Knowledge of Microsoft Entra ID (Azure AD) Experience using IT service desk or ticketing systems Excellent troubleshooting and problem-solving skills Strong communication and customer service skills Ability to manage multiple tasks and prioritise workload effectively Proactive and adaptable approach to work Knowledge of networking fundamentals Full ...