Incident Analyst
- Hiring Organisation
- Driver and Vehicle Standards Agency
- Location
- City and County of Swansea, United Kingdom
- Employment Type
- Full Time
incoming incidents, and collaborate with technical teams, suppliers, and stakeholders to drive timely resolution. You will also support major incident management processes, providing clear communication and updates to ensure stakeholders are informed throughout the incident lifecycle. This role requires strong analytical thinking, excellent communication skills, and the ability … service delivery environment Strong analytical and problem-solving skills, with the ability to assess incidents quickly and make informed decisions under pressure Excellent communication skills, able to clearly convey information to both technical and non-technical stakeholders Ability to prioritise workloads and manage multiple incidents in a fast ...