11 of 11 Social Skills Jobs in West Wales

work in a fast-paced, customer-focused environment, that plays a key role in supporting the Health Board's ICT infrastructure. This is a great opportunity to develop your skills in a technically varied and supportive setting. We're seeking someone who is confident and approachable, with a strong customer service mindset. You should enjoy problem solving and be … Portal. Log and track all support requests using our Service Desk tool, ensuring they're followed through efficiently. Liaise with the NHS Wales Informatics Service National Desk to keep communication flowing smoothly. Help users get the most out of their ICT systems and equipment, reducing downtime and keeping things running smoothly for our vital healthcare services. Accurately log every request … qualification ITIL Foundation certification. An understanding of network environments Experience Essential Experience in the use of a call logging system. Customer service related experience in a technical environment. Excellent communication and interpersonal skills, verbal and written. Able to deal effectively with staff and suppliers at all levels. Desirable Experience of ICT service provision in a health care setting Language More ❯

Part of a UK wide group of IT and Telecoms businesses, Dyfed Telecom are seeking highly motivated and results-driven Sales Representatives to promote and sell our range of communication products, including 4G broadband, fibre-optic internet, digital phone lines, and mobile phones. The ideal candidate will be responsible for driving sales, identifying new business opportunities, and building strong relationships … and services, including 4G broadband, fibre internet, digital phone lines, and mobile phones, to potential customers. Provide exceptional customer service by understanding customer needs and recommending the most suitable communication products. Conduct product demonstrations and explain technical details in an easy-to-understand manner. Negotiate pricing and terms with customers to close sales and meet sales targets. Maintain and update … offerings to effectively communicate product benefits and stay ahead in the market. Skills and Qualifications: Proven experience in sales, preferably in telecom products or technology-related industries. Strong communication and interpersonal skills with the ability to build rapport with customers. Ability to work independently and as part of a team in a fast-paced environment. Goal-oriented with More ❯

hardware and software problems. Areas include:oServer and PC Hardware problems to component level.oServer Operating System and Infrastructure Server Applications configuration issues.oSoftware configuration, compatibility, and interaction issues.oServer and Network communication problems.oPerform regular examination of Server and network event logs for example, errors, unusual trends and provide appropriate corrective measures for any issues reported.oEnsure that work undertaken does not adversely impact … business-critical systems.oAnalyse user requirements and ensure appropriate subsequent hardware, software configuration and training, meets or exceeds expectations.oBe aware of the limits of one's own and team knowledge, skills, and abilities.oAssess the security impact and implications of incidents and report to Line Manager accordingly.Planning & Organisational ArrangementsoPlan specialist infrastructure projects, for example storage, virtualisation etc, which may impact on … and networks. Essential Aptitude and abilities Essential Excellent problem-solving and analysis skills with ability to think clearly and logically. Good letter, report, and documentation writing skills. Excellent interpersonal skills - able to elicit information from users, provide telephone support, advise, and coach staff in the use of IT. Explain technical issues in a clear and concise manner. Desirable More ❯

prevent customer dissatisfaction or operational disruption. Policy Adherence: Execute policies and processes outlined by departmental management. Uphold IQUW values in all interactions, ensuring ethical and professional standards. Essential qualifications, skills and experience MCDST certification or equivalent (preferable but not mandatory). Demonstrated ability to act as a technical lead within a team. ITIL Understanding: Essential understanding of ITIL principles … Equipment. Printers. Networking. Microsoft suite. Citrix. Active Directory. Microsoft Intune Microsoft Cloud technologies (Endpoint Manager, Azure, CPC, AVD). Desirable behavioural attributes Initiative Driving & Delivering Results. Planning & Organising Effective Communication Skills Team player More ❯

Coordinator to maintain and enhance the digital infrastructure that powers our organisation. If you're ready to take on a varied, meaningful role where your work directly supports transformative social change, this could be your next move. What You'll Be Doing: Maintain core systems including Microsoft 365, Windows servers, Entra, Intune, phones and networks. Troubleshoot issues in partnership … For: At least 2 years in a busy ICT role within a similar organisation. Knowledge of Microsoft Active Directory, Entra, Intune. Ability to manage multiple projects and priorities. Clear communication skills with technical and non-technical audiences. Experience working with external contractors and MSPs. Confident working independently and as part of remote and in-office teams. A full UK … progression - including funded training and mentoring The opportunity to work on innovative, mission-driven projects that make a real difference If you're passionate about technology and want your skills to support meaningful change in communities across Wales, we'd love to hear from you. Apply today and take the next step in your career - with a charity that More ❯

Coordinator to maintain and enhance the digital infrastructure that powers our organisation. If you're ready to take on a varied, meaningful role where your work directly supports transformative social change, this could be your next move. What You'll Be Doing: Maintain core systems including Microsoft 365, Windows servers, Entra, Intune, phones and networks. Troubleshoot issues in partnership … For: At least 2 years in a busy ICT role within a similar organisation. Knowledge of Microsoft Active Directory, Entra, Intune. Ability to manage multiple projects and priorities. Clear communication skills with technical and non-technical audiences. Experience working with external contractors and MSPs. Confident working independently and as part of remote and in-office teams. A full UK … progression - including funded training and mentoring The opportunity to work on innovative, mission-driven projects that make a real difference If you're passionate about technology and want your skills to support meaningful change in communities across Wales, we'd love to hear from you. Apply today and take the next step in your career - with a charity that More ❯

in TSQL, LINQ, AJAX, RESTful APIs, and WebAPI development Solid front-end development with HTML5, CSS3, and LESS Familiarity with SQL Management Studio and Visual Studio Mobile app development skills in Dart/… Flutter are a bonus Ability to manage the full software development lifecycle A team-oriented mindset with the ability to work independently when needed A proactive attitude with excellent communication skills and a detail-driven approach A commitment to collaboration, integrity, and continuous improvement Why You Should Apply: Flexible working hours and a hybrid model for a balanced lifestyle More ❯

in TSQL, LINQ, AJAX, RESTful APIs, and WebAPI development Solid front-end development with HTML5, CSS3, and LESS Familiarity with SQL Management Studio and Visual Studio Mobile app development skills in Dart/… Flutter are a bonus Ability to manage the full software development lifecycle A team-oriented mindset with the ability to work independently when needed A proactive attitude with excellent communication skills and a detail-driven approach A commitment to collaboration, integrity, and continuous improvement Why You Should Apply: Flexible working hours and a hybrid model for a balanced lifestyle More ❯

be able to maintain, design or install networks, any client facing experience is also a great boost to applications. They will be able to work independently and possess excellent communication skills. The Role Focus on project work and solutions design Proactively and reactively solve issues as they arise Act as a senior point of escalation for the company Maintain, design … and install a range IT products The Person Previous experience in IT roles is required Able to configure hardware, software, systems, networks and servers Excellent communication skills Able to work independently and as part of a team Keywords: IT, IT Support, Solutions, Swansea, Networking, Engineer, IT Solutions, 3rd Line IT Support Engineer. Ref: BBBH19665 If you are interested in More ❯

continuously improve team performance Drive the adoption of modern development tools, cloud platforms, and CI/CD pipelines Mentor team members and foster a positive, results-driven culture Required Skills & Experience: Proven background in software development (6+ years) Minimum 2 years in a leadership or software management role Strong understanding of software architecture and engineering principles Experience … with Agile methodologies (Scrum, Kanban, etc.) Familiarity with modern development stacks (e.g., .NET, Java, Python, or similar) Experience with cloud platforms (e.g., AWS, Azure) and DevOps practices Excellent leadership, communication, and stakeholder management skills Whats on Offer: Competitive salary: £60,000 £80,000 (depending on experience) Performance and annual bonus scheme Hybrid working options after 612 months 25 days More ❯

hardware engineering, field services, or technical support knowledge is a must (full, Role Specific training provided, but a demonstrable IT background is essential)Excellent Customer service attributes and exemplary communication skillsBasic understanding of IT hardware, including desktops, peripherals, networking, and POS systemsFull, manual UK driving licence (essential)Strong problem-solving skills and a customer-focused approachAvailability to start ASAPJoin More ❯