2 of 2 Social Skills Jobs in Torfaen

toolkits, learning packages and workshops that improve digital readiness and capability. A central responsibility is managing the Digital Change Champions network, strengthening two-way communication and enabling operational teams to be directly involved in digital problem-solving from the outset. The ability to speak Welsh is desirable for this post … that digital transformation is user-centred, inclusive and aligned with Trust priorities. This includes managing the Digital Change Champions network to enhance two-way communication, planning and independently facilitating workshops and engagement sessions, and developing high-quality learning materials and communication resources to build digital capability across the Trust. ...

Experience Approximately 2-3 years' experience in the field. Strong background in IT support and understanding of service desk/service support environment Technical Skills ITIL certified (or strong understanding of ITIL practices as standard for IT support roles). Proficient in Microsoft services and tools. ServiceNow experience … industrial experience not required). Soft Skills Demonstrates initiative and proactive approach to work. Confident in delivering presentations and cross-training sessions. Strong communication skills, both written and verbal. Good analytical and problem-solving ability (able to diagnose issues effectively). Self-motivated and able to work independently. ...