Trowbridge, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Wiltshire College & University Centre
opportunity for aManagement Information Systems (MIS) Business Partner tojoin our team. About Us: Wiltshire College & University Centre plays a vital role in Wiltshires economy, inspiring people to develop the skills they need to achieve. Our four main campuses are learning hubs in their communities, and we aspire to be an outstanding, financially robust and commercially agile provider, achieving our … clear social mission on behalf of learners and employers across Wiltshire and beyond. Our campuses deliver a diversity of facilities from the country estate and farm of our Lackham campus to new hi-tech digital and state of the art facilities at our Trowbridge, Salisbury and Chippenham sites. We have invested £65 million in our estate over the past … organise tasks efficiently and manage time effectively. Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality. Personal Attributes: Self-motivated with a positive attitude, empathetic, and understanding. CommunicationSkills: Excellent written and verbal communicationskills to interact effectively with stakeholders. This is a fantastic opportunity to contribute to the smooth functioning of our academic environment and More ❯
Trowbridge, cardiff, united kingdom Hybrid / WFH Options
Wiltshire College & University Centre
opportunity for aManagement Information Systems (MIS) Business Partner tojoin our team. About Us: Wiltshire College & University Centre plays a vital role in Wiltshires economy, inspiring people to develop the skills they need to achieve. Our four main campuses are learning hubs in their communities, and we aspire to be an outstanding, financially robust and commercially agile provider, achieving our … clear social mission on behalf of learners and employers across Wiltshire and beyond. Our campuses deliver a diversity of facilities from the country estate and farm of our Lackham campus to new hi-tech digital and state of the art facilities at our Trowbridge, Salisbury and Chippenham sites. We have invested £65 million in our estate over the past … organise tasks efficiently and manage time effectively. Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality. Personal Attributes: Self-motivated with a positive attitude, empathetic, and understanding. CommunicationSkills: Excellent written and verbal communicationskills to interact effectively with stakeholders. This is a fantastic opportunity to contribute to the smooth functioning of our academic environment and More ❯
Trowbridge, England, United Kingdom Hybrid / WFH Options
NexGen Associates
experience in Business or IT is essential ITIL Foundation preferred and will be supported if not already held Customer Success or Account Management certifications are desirable Customer service Strong interpersonal and communicationskills Ability to explain technical topics to non-technical audiences Confidence presenting service reports and plans Business and technical acumen Understanding of ITSM principles and service delivery … frameworks Ability to align IT services to business outcomes Basic knowledge of Microsoft 365, Office and Azure Awareness of Microsoft and Office licensing Relationship management Excellent stakeholder engagement skills Ability to build trust and maintain long-term partnerships Analysis and problem solving Comfortable analysing performance data and recommending actions Strong negotiation and conflict resolution skills Organisation and administration More ❯
Trowbridge, cardiff, united kingdom Hybrid / WFH Options
NexGen Associates
experience in Business or IT is essential ITIL Foundation preferred and will be supported if not already held Customer Success or Account Management certifications are desirable Customer service Strong interpersonal and communicationskills Ability to explain technical topics to non-technical audiences Confidence presenting service reports and plans Business and technical acumen Understanding of ITSM principles and service delivery … frameworks Ability to align IT services to business outcomes Basic knowledge of Microsoft 365, Office and Azure Awareness of Microsoft and Office licensing Relationship management Excellent stakeholder engagement skills Ability to build trust and maintain long-term partnerships Analysis and problem solving Comfortable analysing performance data and recommending actions Strong negotiation and conflict resolution skills Organisation and administration More ❯
IT Systems Team/3 rd Line Infrastructure Support experience Strong troubleshooting, analytical and support skills Organised, efficient and able to prioritise tasks/plan own time Strong communicationskills both verbal and written Be able to think ‘out of the box’, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience … in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server 2016+, configuration, administration and support Hardware support, including racking/(un)racking Microsoft Azure Services Conditional access knowledge is desirable Other cloud platforms are desirable Windows Domain Services – AD Services, DHCP, DNS, Sites & Services Experience More ❯
Trowbridge, Wiltshire, United Kingdom Hybrid / WFH Options
Teleperformance
are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills … Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in … setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience More ❯