Application Support Analyst / Software Support Service Desk / Helpdesk
- Hiring Organisation
- AWD online
- Location
- Welwyn Garden City, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
closely with developers and analysts to escalate and resolve complex issues Delivering Excellent Service: Ensuring all support interactions meet high standards of professionalism and communication Learning New Systems: Keeping up to date with product developments, updates, and new modules CANDIDATE REQUIREMENTS ESSENTIAL Proven experience of supporting complex business or software … applications High level of computer literacy with a logical and analytical mindset Strong communication and interpersonal skills Dynamic and energetic approach to problem solving Ability to work effectively under pressure DESIRABLE Experience in a senior or leadership support role Knowledge of MS Windows and Linux operating systems Understanding ...