2 of 2 Social Skills Jobs in the Wirral

permanent basis. The successful candidate will act as a key point of contact for customers and internal teams, ensuring the smooth coordination of helpdesk operations. This role requires excellent communication skills, the ability to multitask effectively, and a customer-focused approach to problem-solving. Key Responsibilities: Act as the first point of contact for all helpdesk-related enquiries via … service at all times. Person Specification: Essential: Previous experience in a helpdesk, facilities coordination, or customer service role Excellent organisational and time-management skills Strong verbal and written communication skills Proficiency in Microsoft Office (Outlook, Word, Excel) and internal ticketing/CRM systems Ability to handle multiple priorities in a fast-paced environment Benefits: Competitive salary of More ❯

the Role The Compliance Officer will be responsible for the day-to-day management of the Individualised Learner Records (ILR) , including the monthly statutory return to the Education and Skills Funding Agency (ESFA) . You will ensure all data and claims are accurate, compliant, and submitted on time, supporting apprenticeship, Skills Bootcamp, and other funded provision. This role … ILR-related matters. Maintain and update learner record systems, apprenticeship service, and other management systems to reflect learner changes in time for submission deadlines. Oversee the enrolment process for Skills Bootcamp learners , including registration and milestone claim tracking. Provide oversight of the Exams Officer function (exam bookings and certification). Maintain a strong understanding of funding rules and communicate … record systems within the FE or independent training sector. Experience (Desirable) Knowledge of ESFA funding rules. Skills/Aptitudes Excellent IT skills, particularly Microsoft Office . Strong communication skills, able to explain complex data issues clearly. High accuracy and attention to detail. Strong organisational skills with the ability to manage multiple tasks and deadlines. Ability to More ❯