Customer Service Representative
- Hiring Organisation
- MSite
- Location
- Merseyside, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
contractors, workers, and colleagues across the business, helping to achieve together by building strong relationships and contributing to an integrated digital ecosystem. Through clear communication and effective teamwork, you will ensure seamless handovers between support teams and maintain ownership of issues through to resolution. MSite proudly embraces diversity … ownership, ensuring clear handovers and escalation paths. Escalate incidents and requests that cannot be resolved within agreed timescales, while retaining ownership of customer communication and ticket progression. • Deliver proactive, timely, and accurate updates to customers regarding incidents, service requests, and ongoing support activities. Act as a central point of contact ...