3 of 3 Software Asset Management Jobs in the East of England

improvement of IT services that support front-office business operations. This role oversees critical end-user services including service desk, field support, device provisioning, software licensing, telephony, and peripherals within a multi-vendor, outsourced environment. You will ensure these customer-facing services deliver measurable business value, meet agreed performance … delivered efficiently, cost-effectively, and in line with ITIL and SIAM principles. This role includes leadership responsibility for service desk, field support, and asset management teams. You will shape operational processes, drive service improvements, and optimise budget utilisation while ensuring adherence to IT policies, standards, and asset ...

organisation. You will oversee the full lifecycle of several business-facing services within a multi-vendor, outsourced model—applying strong SIAM, ITIL, and IT Asset Management best practice. A major focus of the role is driving service quality, operational performance, and continuous improvement, while building strong relationships with … understand business drivers and ensure IT services support operational performance. Align service delivery to business outcomes and maximise value. End-to-End Service Management Manage the lifecycle of all front office services: from design to operation and improvement. Maintain accurate Service Catalogue, CMDB, and hardware/software repositories. ...

support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that … varying scale and complexity which are used within Costa’ Digital and Loyalty business operations. This extends to multiple geographies beyond UK&I. providing operational management of third-party IT suppliers who provide essential capabilities required for the delivery and maintenance of IT systems and services. responsible for the Costa ...