1 Software Audit Jobs in the East of England

support calls through a Helpdesk facility, providing regular reports to maintain service level agreements. Pro-actively identify, prioritize, and resolve system, hardware/software, and network issues in a timely manner. Monitor and report on key performance metrics related to system functionality and user satisfaction. Collaborate with the … Group Head of IT to develop and maintain documentation, department policies, and procedures. Coordinate with third-party suppliers for hardware and software auditing. Provide backup support within the IT team to ensure uninterrupted service levels. Conduct assessments of user IT skills and develop training documentation to enhance proficiency more »