Senior AI Tech Consultant - Telecommunications - London | BCG Platinion
- Location
- Greater London, England, United Kingdom
contact-centre platforms and AI-enabled customer interactions Cloud, platform and engineering transformation - supporting cloud and platform strategies, DevSecOps, engineering effectiveness and AI-enabled software delivery GenAI, agentic AI and automation - identifying high-value opportunities across customer care, IT and network operations, redesigning human-agent workflows and moving … from pilots to scaled impact Technology operating model and delivery - improving organisation structures, governance, decision rights and ways of working Technology economics, cost and sourcing - supporting cost transformation, vendor strategy, managed services, cloud economics and technology productivity You will help clients prioritise AI value pools, develop business cases ...