1 of 1 Software Deployment Jobs in Amersham

the Service Desk toolset, ensuring SLA and KPI compliance. Provide effective Problem management through trend analysis and investigation. Provide remote and hands-on support for all end user computing software and devices deployed by the Trust. Ensure excellent verbal and written communications are applied at all times. Build, install, troubleshoot and repair software and hardware issues related to … the Service Desk toolset, ensuring SLA and KPI compliance. Provide effective Problem management through trend analysis and investigation. Provide remote and hands-on support for all end user computing software and devices deployed by the Trust. Ensure excellent verbal and written communications are applied at all times. Build, install, troubleshoot and repair software and hardware issues related to … infrastructure. Be available to support emergency planning, disaster recovery and business continuity processes. Patching network points/Assist network team when required. Essential Technical Skills Advanced knowledge of Windows deployment, administration and troubleshooting. Support and troubleshooting of desktop/laptop hardware and peripheral devices (inc. printers). Experience of working in an ITIL based environment. Experience of ITSM/ More ❯