change management. To assist in keeping track of the infrastructure assets. To assist in designing and documenting infrastructure processes, procedures and standards and to maintain or prepare system and software documentation as directed. To keep users up to date with progress and to liaise with staff in an appropriate manner. To liaise with users regarding escalated issues and to … meet the needs of the business. Servers: Regularly checking logs and servers to ensure they are properly patched and dealing with any issues. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. … and VPN technologies, design, implementation, troubleshooting and support on several implementation, including HP technology. Experience of management of the core IT applications such as email, anti - virus, systems management, softwaredeployment, user provision and patch management. Experience in managing an enterprise level email system. Previous experience of working in an IT project environment, with active involvement within a More ❯
join our Leeds and Bradford based Enterprise Data- Technical solutions function. As our new Data Systems Lead, you will take on technical ownership andmanagement of data function owned servers, software (on-prem and cloud) and associated licenses to support enterprise data management activities such as data modelling, metadata management, data lineage, master data management, BI reporting, data quality management … data provisioning, privacy management etc. These include Erwin, SAP business objects and data services, SAS and serval other software platforms. What you'll do You'll be responsible for the technical ownership, maintenance, development and troubleshooting of data function owned software, servers and licenses ensuring the smooth operation of software needed to deliver an effective and robust … modern-day data management service. Experience in, or a strong understanding of, technical maintenance of enterprise servers and software, as well as a solid understanding of cloud-based software management, are requirements of this role. You'll use your strong systems administration skills to proactively monitor the health of servers and software and undertake routine housekeeping activities. More ❯
growth, this company is transforming how real-time engineering simulation is delivered in the cloud. As part of this journey, they’re hiring a DevOps Engineer to help drive deployment practices for their flagship cloud-native platform. What you’ll do: Join a collaborative 8-person DevOps team dedicated to a single product Focus on softwaredeployment … a product used globally in fast-paced simulation environments What we’re looking for: Hands-on experience in C# (.NET), Java, C, C++, or other languages A background in software engineering and strong coding ability Familiarity with Azure DevOps, Git, and branching/version control best practices Strong understanding of deployment processes within a software engineering context More ❯
ability to bridge the gap between customer needs and technical solutions will be key to the successful adoption of AI across our customer base. Key Responsibilities: Lead and coordinate software upgrades and AI feature rollouts, ensuring minimal disruption and maximum value for customers. Partner with Product and Data teams to align deployment timelines with AI enhancements and strategic … customer feedback related to AI usability, performance, and impact. Collaborate with QA and Clinical Safety teams to ensure safe and compliant AI adoption. Maintain accurate records of upgrade and deployment activity and track key success metrics. Prepare and deliver reports on AI adoption progress, customer satisfaction, and support outcomes. Contribute to internal knowledge bases, training, and documentation to support … of AI tools to drive triage, automation, and operational efficiency. Essential Experience & Skills: Proven experience in a customer success, technical account management, or similar client-facing role within a software or tech business. Strong understanding of softwaredeployment processes, change management, or product onboarding. Ability to translate complex technical features into clear value for customers. Excellent communication More ❯
