Technical Support Engineer Tier I
Ipswich, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
JR United Kingdom
identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to understand basic scripts. Proficiency in Mac OS and/or Linux platforms. Demonstrate knowledge of software deployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. … Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues across various environments. Would be a plus: Experience with patch management solutions. Ability to analyze and interpret logs and event data. Knowledge of Windows Group Policy configuration and management. Familiarity with Windows servers and server management. A basic understanding More ❯
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