2 of 2 Software Distribution Jobs in the Midlands

of the global workplace community here at H&B, with colleagues from all corners of the world. You'll join our Tech Support team that looks after IT systems, software, and hardware for internal users at H&B. The position invites you into our small but dedicated team of experts to deliver support through our inhouse ticketing system. The … retail arm of the business. H&B's operations team manage not only the delivery of IT support to the business, but maintenance of core systems, device management platforms, software and hardware provisions, technology projects and new system implementations. What You'll Be Doing Provide IT support via face-to-face interactions, online calls, email, and chat Manage and … tickets through our internal system Assist in technical projects, system maintenance, and new user setups Act as a 2nd line escalation point for Service Desk tickets Maintain IT systems, software distribution, and device management Contribute to the IT knowledge base and help train colleagues Be the first point of contact for walk-in support Occasionally travel to London More ❯

Degree, HND, CompTIA) Minimum 1 year in a support role (helpdesk, technician, 1st line support) Strong experience with Windows 10/11, Microsoft 365, Intune, Active Directory Knowledge of software distribution, HP hardware, backup systems Familiarity with Hyper-V, VPNs, Linux, AAD/Entra ID, Cisco networking UK driving licence and willingness to travel nationwide if required Within More ❯