1 of 1 Software Engineer Jobs in Scunthorpe

As our Software Engineer Apprentice, you will aid with providing a support and maintenance service in particular relating to all Software owned by the group. You will also undertake a learning programme to develop your skills and understanding in relation to Software support, maintenance and development … and service requests are to be dealt with as per the service level agreement and customer standards To assist with user administration of all software including starters, leavers and transfers and remediate audit actions as per findings from internal audits to remediate accounts as appropriate aiding accuracy and compliance … across our software To confidently approach helpdesk cases utilising knowledge gained from triage to diagnosis and completion whilst upholding internal policies and procedures Establish and diagnose IT Faults through troubleshooting techniques and tools To establish professional working relationships to aid the customer support journey , utilising communication and troubleshooting skills More ❯