2 of 2 Software License Management Jobs in the South West

Service Desk-mainly over the phone, but also sometimes in person. Handle and manage incoming calls and online requests and log within the Service Management tool (Halo). Through troubleshooting and fault diagnosis, triage and resolve user issues as a ‘first call fix’ wherever possible; escalate to agreed … customers are kept informed of progress. Provide on-site support in regions as required. Assist the IT Service Desk Lead in preparing ‘IT Operations’ management information and reports. Conduct software license management activities associated with user requests. Ensure all assets are managed and tracked throughout ...

Hardware Asset Manager, Software License Management, Hybrid working We're supporting a large, enterprise environment undergoing improvements across device and asset management. This is a hands-on role centred on mobile/connected hardware life cycle management, with scope to suit candidates from a software … will be deducted at source. Attendance required 3 days per week on site. What we're looking for: Experience in hardware asset management, mobility support or software asset/licence management Strong understanding of asset life cycle, CMDBs and ticketing systems Exposure to mobile device tech (Intune ...