IT Services & Support Manager
- Location
- Abingdon, England, United Kingdom
across our international locations. This is a practical, hands‐on role, combining first- and second-line support with responsibility for IT service providers, contracts, software licensing, assets and service levels. You will be the first point of contact for many day‐to‐day UK IT needs, resolving issues … external providers. Responsibilities IT Support & Operations Hands‐on IT support: Provide responsive first- and second-line support to UK-based colleagues, troubleshooting hardware, software, connectivity, access and user issues. Service-request ownership: Maintain visibility of IT requests and incidents, prioritise and assign actions, communicate progress and confirm resolution with ...