3 of 3 Software Licensing Jobs in Stroud

both internal users and a global customer base, making a real impact on the business and the planet. Key Responsibilities Provide expert technical support for global customers, troubleshooting installation, licensing, network, and performance issues across Windows environments Act as the go-to person for all internal IT support needs, managing networks, hardware, virtual servers (Hyper-V), and user accounts … Use remote tools (TeamViewer, RDP, GoToAssist) to diagnose system-level software issues Set up, configure, and maintain Windows desktops, laptops, and local network infrastructure Resolve software licensing and activation queries (e.g. FlexLM, RLM systems) Document support cases, contribute to knowledge base material, and escalate complex technical challenges Collaborate as a supportive team player in a dynamic, international … performance tuning) In-depth networking knowledge: TCP/IP, DNS, DHCP, VPNs, LAN/WAN, plus practical experience of tools like ping, tracert, nslookup Solid hands-on experience with software licensing systems (FlexLM, RLM or similar) Comfortable managing, setting up, and supporting virtual machines (especially Microsoft Hyper-V) Confident using remote support tools and troubleshooting desktop/laptop More ❯

Its a great opportunity to join a growing international business that values innovation, teamwork, and making a positive difference. Our Client Our client is a market leader in specialist software used worldwide to design and optimise building performance and sustainability. Their technology helps engineers, consultants, and architects create greener, more efficient buildings and their reputation for outstanding customer service … technical support to both global customers and internal colleagues. Your work will be split between: External technical support responding to customer queries and resolving system-level issues relating to software installation, licensing, networking, and performance. Internal IT support ensuring the smooth running of local systems, hardware, and virtual environments. Its a role that combines detailed, hands-on troubleshooting … also be approachable, calm under pressure, and able to explain complex issues clearly. Key skills and experience include: Proven experience in IT or technical support roles, ideally covering both software and infrastructure. Strong diagnostic and troubleshooting skills across Windows operating systems. Confident working with network configurations, connectivity, and firewalls. Experience with virtualisation (ideally Hyper-V) and remote support tools. More ❯

Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots of autonomy and opportunity to further improve … both the systems & support processes. You will have previous experience in a similar, broad role eg IT/Technical Support, Helpdesk or Application Support role, dealing with both software and infrastructure issues. You will have proven diagnostic & problem-solving skills, a methodical approach and a tenacious attitude as well as strong, customer focused, communication skills to ensure efficient trouble … VPNs, LAN/WAN) including diagnosing network connectivity issues, firewall rule analysis and use of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft More ❯