1st Line Support Engineer Apprentice (MBA Group Ltd)
Warrington, England, United Kingdom
Getting In Limited
need arise. Your Duties and Responsibilities Responsible for support of all MBA staff in their use of MBA IT systems, including PCs, laptops, and mobile phones. Respond to user software or hardware queries via email or phone. Handle support of service requests related to all technology including workstations, servers, printers, networks, and vendor-specific hardware and software. Take ownership … procedures as a priority of all work undertaken. Create documentation of systems as required, ensuring they are easily understood by other technical staff. Ensure MBA stays fully compliant with software licensing. Participate in training and skills development both formally and on an on-the-job basis. Occasionally assist MBA clients directly with questions about access to MBA systems. Key More ❯
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