IT Service Delivery Manager
- Hiring Organisation
- Reed
- Location
- Watford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £70,000 - £80,000 per annum, Inc benefits
contribute to continuous improvement across the IT organisation. Manage the delivery and maintenance of front office IT services including service desk, hardware lifecycle management, software asset management, and telephony systems. Required Skills & Qualifications: Demonstrable experience in service ownership and delivery of end-user workplace services such as service desk … laptops/desktops, mobile phones, printers, and software licensing. Experience managing IT services in a multi-vendor, Managed Service or outsourced environment. Strong knowledge of IT asset management best practices. Proficient in ITIL and SIAM methodologies. Skilled in incident, problem, and change management. Experience managing budgets and cost allocation. ...