2 of 2 Software Packaging Jobs in Bristol

3rd line support teams for issue escalation and resolution. Contribute to IT onboarding processes, including staff inductions and basic training. Individual duties Provide responsive 1st line support for hardware, software, and network-related issues. Reset user passwords, unlock accounts, and manage user access permissions. Log, track, and update support tickets accurately and communicate ticket progress to users. Install, configure … and decommission desktops, laptops, peripherals, and mobile devices. Maintain the IT asset register, including hardware inventory and software licensing. Assist in the creation and maintenance of internal IT documentation and knowledge base content. Support the secure recycling and disposal of outdated IT equipment. Carry out additional admin tasks to support the wider IT support function. Skills And Requirements Previous … best practices. (Desirable) Apple Mac, iOS, and mobile device support. (Desirable) Microsoft 365 and cloud-based admin portals. (Desirable) Mobile Device Management tools such as Jamf or Intune. (Desirable) Software packaging and deployment for Windows or Mac. (Desirable) Networking basics (DNS, DHCP, VPN). (Desirable) Cyber Security principles and frameworks, including Cyber Essentials. #J-18808-Ljbffr More ❯

2nd and 3rd line support teams for issue escalation and resolution. Contribute to IT onboarding processes, including staff inductions and basic training. Provide responsive 1st line support for hardware, software, and network-related issues. Reset user passwords, unlock accounts, and manage user access permissions. Log, track, and update support tickets accurately and communicate ticket progress to users. Install, configure … and decommission desktops, laptops, peripherals, and mobile devices. Maintain the IT asset register, including hardware inventory and software licensing. Assist in the creation and maintenance of internal IT documentation and knowledge base content. Support the secure recycling and disposal of outdated IT equipment. Carry out additional admin tasks to support the wider IT support function. Skills and requirements Previous … best practices. (Desirable) Apple Mac, iOS, and mobile device support. (Desirable) Microsoft 365 and cloud-based admin portals. (Desirable) Mobile Device Management tools such as Jamf or Intune. (Desirable) Software packaging and deployment for Windows or Mac. (Desirable) Cyber Security principles and frameworks, including Cyber Essentials. About Us Kendall Kingscott (KK) is a UK-based, multidisciplinary construction consultancy More ❯