2 Software Support Engineer Jobs in the Midlands

We are looking for a Software Support Engineer with a focus on providing excellent service to customers. You will be to ensuring the seamless operation of our systems, products, and applications in the production environment , thereby enabling the development team to remain focused on delivering. As a … Software Support Engineer, who will be part of our Product Department team but will also work closely with the Operations team. This is a customer facing role and the position supports and maintains applications that we build for our customers around the globe! Our applications are web … to Greece once or twice a year to meet with the development team face to face and for training. Key Responsibilities Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for more »

The Role Transmission Engineer within the Engineering Services Department of a globally integrated leader in mechanical transmission engineering services and software development. You will be an integral part of a team dedicated to developing first class transmission and driveline system designs in a leading global provider of engineering … of complex CAE models, suitable for highly detailed analysis Transmission system and component analysis and optimisation using a variety of CAE methods Supporting the software team in the development of a flagship software package by utilising and reporting on the latest software features Assisting the customer support team, using your knowledge of the software package to present to potential customers and assist in answering support requests from existing customers Training global customers in the use of the software package, either over web conference or by travelling to customer site for durations usually lasting more »