2 of 2 Software Support Engineer Jobs in the West Midlands

Job Title: Software Application Support Engineer Job Type: Permanent Location: Birmingham (Hybrid) Our client is looking for a proactive and skilled Software Application Support Engineer to join their team. You will play a key role in diagnosing complex issues, supporting critical integration layers for … online trading systems, and driving continuous improvement across their platforms. Key Responsibilities: Triage and resolve application support tickets, including escalations from second line. Maintain software application and monitoring, identify vulnerabilities, and support critical trading system integration. Deliver root cause analysis and implement preventative solutions. Maintain technical documentation … to 1st/2nd line teams. Collaborate across teams and contribute beyond your core area when needed. Essential Skills: Previous experience within a retail software support role Strong experience with Microsoft technologies, MS Azure, AWS MQ, and SQL. Proficient in .Net, Python, Java, and scripting for automation. Solid More ❯

Lead Engineer - Hardware and Software - Desktop Support Birmingham, AL - Onsite Job ID: 36282 Posted: 2025-04-04 Employment Type: Direct Hire Ready to step into a leadership role where your tech skills truly shine? Our client is seeking a hands-on Desktop Support Lead to anchor … Leadership role within a collaborative and forward-thinking IT team Face-to-face engagement across departments-no siloed work here Chance to shape internal support standards and optimize workflows Access to enterprise-level systems and complex problem-solving Collaborative work with infrastructure and security teams Encouragement for growth through … training and certifications Compensation: $65K What You'll Be Doing Guide and mentor desktop support staff, ensuring top-tier service delivery Tackle high-priority tech issues with deep technical insight Manage the full lifecycle of device setups-from imaging to deployment Deliver hands-on support for users across More ❯