IT Apprenticeship
Hebburn, Tyne and Wear, North East, United Kingdom
Baltic Apprenticeships
our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Answering customer calls and logging and raising tickets Fixing PCs, installing software, and troubleshooting issues Providing first-line service desk support via telephone and remote access Determining compatibility of hardware/software upgrades before implementation … Utilising PowerShell for various tasks Hardware testing (HDDs, SSDs, RAM chips, motherboards, screens) Software testing before mass rollout Updating systems such as ConnectWise, Microsoft 365/Azure Installing PCs, laptops, thin clients, servers, copiers, and networks Full training and support will be provided by your workplace mentor … Proactive, ambitious, and eager to learn Excellent communication skills and comfortable speaking with customers Strong problem-solving abilities Basic knowledge of IT hardware and software Grade 4/C in Math's and 5/C in English Your Training with Baltic: This apprenticeship provides the skills, qualifications and More ❯
Employment Type: Advanced apprenticeships
Salary: £16,000
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