Application Support Engineer
- Hiring Organisation
- Huxley Associates
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
business-critical enterprise applications. Review supplier releases, upgrades, security patches, and enhancements, identifying opportunities for system improvements. Configure, tailor, install, test, and maintain application software in line with business requirements. Monitor system availability, performance, and utilisation against agreed service levels. Investigate, troubleshoot, and resolve application incidents, problems, and service … issues. Perform root cause analysis and work with internal teams and external vendors to implement permanent fixes. Coordinate application changes, upgrades, testing activities, and enhancement releases. Manage application lifecycle activities, licensing, documentation, security reviews, and governance requirements. Support high availability and disaster recovery processes. Design and deliver training materials ...