network-related incidents and service tickets within agreed SLAs. Conduct root cause analysis (RCA) for network outages and implement permanent fixes. Use network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds, PRTG) to proactively detect and resolve performance bottlenecks. Maintenance & Optimization Monitor network performance and implement changes to improve speed, reliability, and security. Manage network inventory, including IP address allocation and More ❯
in it for you? High-impact work: Monitor and fine-tune performance across LAN, WAN, SD-WAN, WLAN, and cloud-based networks. Tech-forward tools: Leverage monitoring platforms like SolarWinds, Entuity, NetFlow Analyzer, and Azure Monitor. Work hands-on with Cisco Umbrella, Meraki, and F5 firewalls. Security at the core: Apply your security knowledge to align with ISO27001, Cyber Essentials More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Warburtons Ltd
Solid experience in IT infrastructure architecture, with a deep understanding of processes, applications, and server infrastructure. Familiarity with Incident and Problem Management processes. Comfortable using software and hardware like SolarWinds, Microsoft 365 Admin, Citrix, Control Up, VMware, Hyper V, Meraki SD-Wan & Wi-Fi, HP Aurba & Cisco switches plus Windows Server OS. Create and maintain documentation. Continuously develop technical knowledge More ❯
Wigan, Greater Manchester, North West, United Kingdom
Baltic Apprenticeships
activities, including installation and configuration of switches, routers, servers, and access points Configure software to enhance security and support firewall upgrades Utilise network monitoring and diagnostic tools such as SolarWinds, Wireshark, IP Scanner, Ping, and Tracert Create detailed technical documentation including network topology diagrams, server rack layouts, Wi-Fi coverage maps, hardware/software directories, and disaster recovery plans Provide More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Lorien
to-face troubleshooting. Required Skills: Proven Service Desk Experience: Solid background, ideally with team leadership. ITIL Familiarity: Good understanding for continuous improvement. ITSM Tool Proficiency: Experience with tools like Solarwinds Service Desk, ServiceNow, FreshDesk, or similar. SLA-Driven Mindset: Ability to work to SLAs, understanding key metrics. Strong Communication & Diagnostic Skills: Crucial for remote support and team cohesion. Innovative Approach More ❯