Hypercare Analyst (United Kingdom)
Guernsey, UK
Hybrid / WFH Options
Hybrid / WFH Options
Hard Rock Digital
risks, and enhance customer satisfaction. The ideal candidate will have a strong operational mindset, excellent team management skills, and a deep understanding of the sports betting landscape and state-level compliance with the ability to drive process improvements while maintaining operational excellence. Key Responsibilities: Continuously monitor activity across … customer lifecycle trends. Trade high-stakes accounts with precision, ensuring profitability while managing exposure to risk. Collaborate with trading teams to adjust pricing or betting limits based on customer profiles and behavioral insights. Work with stakeholders to develop tailored strategies for high-impact accounts based on analysis and business More ❯
Employment Type: Part-time
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