1 of 1 Sprinklr Jobs in Central London

change environment. What You'll Do Monitor social media for influencer and viral posts and respond to customer care or negative posts about the brand via social media tool, Sprinklr, as well as occasionally natively monitoring platforms Understand the full spectrum of customer care policies and processes Liaison with Marketing and Comms on replies to influencer and viral posts Bring … tight timescales Ability to thrive in an ambiguous and flexible work environment Bachelor's degree, preferably in Communications, Social Media or Public Relations Social Listening and Software Proficiency in Sprinklr & Brandwatch Understand intuitively what has the propensity to go viral and create brand crises Proficient stakeholder management skills Influencer management experience Previous experience managing Brands and Crisis in Social Media More ❯