2 of 2 Stakeholder Engagement Jobs in Herefordshire

business process improvements and digital transformation initiatives. You will work closely with clinical and non-clinical teams to design, implement, and embed new systems and processes, ensuring effective communication, stakeholder engagement, and the realisation of benefits across the Trust. This role involves facilitating change through expert analysis, stakeholder collaboration, and the development of new procedures and training. … responsibility Desirable Understanding of NHS Policies and Strategies, including Data Protection & IG Toolkit requirements EXPERIENCE Essential Experience of working in a change environment with multiple stakeholders and securing their engagement to deliver change Experience in working within a project management environment delivering business process/change initiatives across an organisation Experience of managing multiple priorities and meeting deadlines Experience More ❯

Analysing service performance against SLAs and KPIs Developing strategic account plans and service improvements Collaborating cross-functionally with Sales, Product, and Support teams Managing onboarding, renewals, escalations, and lifecycle engagement Shaping the customer experience strategy as the business grows What We're Looking For Proven experience managing Customer Success or Service Delivery teams (ideally 100+ accounts) Background in fast … growth telecoms, MSP, or IT services business Track record of retaining and growing key customer accounts Excellent communication, mentoring, and stakeholder engagement skills Commercially minded, customer-obsessed, and data-driven Highly organised, analytical, and tech-savvy (Excel, reporting tools) Benefits 25 days holiday + bank holidays Onsite parking Clear opportunities for career growth in a scaling business Purpose More ❯