Major Incident Manager Lead
- Location
- Preston, England, United Kingdom
ensure delivery against all relevant operational processes and service obligations* Leverage tooling and technology to manage incidents, deliver timely communications, and provide effective stakeholder engagement* Chair and drive all major incident bridge calls, investigations, and recovery activities* Collaborate with technical leads to develop structured action plans, assigning clear … Incident Management and associated processes end-to-end* Excellent communication and presentation skills, with the ability to convey complex information clearly and confidently* Strong stakeholder management and customer communication skills, with the ability to engage effectively at all levels of the organisation* Demonstrated experience leading cross-functional teams ...