Service Centre Team Manager
- Hiring Organisation
- EXL Service (UK) Ltd
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … Proven experience in a Service Desk or Customer Service environment. Previous supervisory or management experience, including the direct line management of team members. Strong stakeholder engagement skills, with the ability to communicate and build relationships at all organisational levels. Demonstrated ability to lead, influence, and develop both self ...