Head of Service Delivery IT · Camberley HQ, United Kingdom ·
- Location
- Camberley, England, United Kingdom
units and suppliers Risk, Issue & Escalation Management Own and manage service-related risks and issues Lead major incident and escalation governance Ensure root cause identification and preventative actions Stakeholder Engagement Build strong relationships with: Internal stakeholders (Technology, Operations, Business Units) External suppliers and partners Provide clear, structured communication … Strong experience managing third-party suppliers and contracts Demonstrable experience in: SLA/KPI management Service reporting and governance Incident and escalation management Strong stakeholder management at operational and executive level What we can offer you: Proven track record for career growth and advancement within the company Market leading ...