2 of 2 Stakeholder Management Jobs in Bridgend

paced environment? Can you drive service excellence, ensuring that client expectations are not only met but exceeded? What you'll be doing: Responsibilities Service Management & Best Practices: Ensure best practice, ITIL v4-aligned service delivery through ownership of ITIL processes. Oversee every element of service delivery for clients from … onboarding to end-of-life management. Champion a "client-first" approach across the service management function. Client Relationship & Retention: Act as the primary point of contact and advocate for clients within ROCK. Build and maintain strong client relationships, ensuring high levels of satisfaction. Drive client retention by delivering ...

where people are engaged, accountable and proud of the service they deliver. You will work closely with Team Leaders, Service Excellence, Project Delivery, Account Management and Senior Leadership to shape a scalable, high-performing service operation as Flotek continues its ambitious growth journey. Responsibilities: You will be expected … build high-performing teams and future leaders. Experience managing operational performance through KPIs, SLAs, service reporting and continual improvement initiatives. Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organisation. Commercially aware, with the ability to balance partner outcomes, operational requirements ...