Brighton, Sussex, United Kingdom Hybrid / WFH Options
The William Reed Group
support Lumina's product and innovation roadmap Requirements What you'll need: Strong experience leading applied data science projects from concept to deployment, ideally in a product environment Excellent stakeholdermanagement and communication skills, with the ability to share a vision and influence across functions Strong people leadership skills with a focus on mentoring, providing actionable feedback, and More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
The William Reed Group
success Measuring metrics that matter and supporting wider business objectives to improve customer retention and increase spend from key accounts Requirements What you'll need: Excellent written and verbal stakeholdermanagement and communication skills with the ability to influence and challenge the status quo A self-starter who is proactive, results-orientated and can work independently, dedicated to More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
Cactus Search
work with a high-performing, supportive team focused on delivering exceptional service and championing continuous improvement within a contact centre environment.This is a fantastic opportunity for someone with team management experience, a background in customer service or sales, and a passion for using data and insights to drive change. The Role In this role, you’ll be responsible for … interactions, evaluating technical accuracy, soft skills, and regulatory compliance. Carry out real-time and retrospective quality assessments. Use data to identify improvement opportunities and produce clear, actionable reports. Facilitate stakeholder feedback sessions and team focus groups. Collaborate with cross-functional teams to implement improvements across the customer journey. Utilise speech analytics tools to uncover performance insights and inform business … QA or customer service environment. Strong background in contact centre operations or a customer-facing role. Skilled in analysing data and presenting findings to senior stakeholders. Excellent communication and stakeholdermanagement abilities. Detail-oriented with a proactive and organised approach to work. Able to work independently and as part of a collaborative team. Passion for customer service and More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Pertemps
with a high-performing, supportive team focused on delivering exceptional service and championing continuous improvement within a contact centre environment. This is a fantastic opportunity for someone with team management experience, a background in customer service or sales, and a passion for using data and insights to drive change. The Role In this role, you'll be responsible for … interactions, evaluating technical accuracy, soft skills, and regulatory compliance. Carry out real-time and retrospective quality assessments. Use data to identify improvement opportunities and produce clear, actionable reports. Facilitate stakeholder feedback sessions and team focus groups. Collaborate with cross-functional teams to implement improvements across the customer journey. Utilise speech analytics tools to uncover performance insights and inform business … QA or customer service environment. Strong background in contact centre operations or a customer-facing role. Skilled in analysing data and presenting findings to senior stakeholders. Excellent communication and stakeholdermanagement abilities. Detail-oriented with a proactive and organised approach to work. Able to work independently and as part of a collaborative team. Passion for customer service and More ❯
continuous improvement across the business. Aligning with P3M3 & Best Practice: Help assess and uplift PMO maturity against the P3M3 model. Support maturity assessments and track improvement plans. Internal Communication & Stakeholder Engagement: Promote the value of training and tools through compelling internal messaging. Develop a strong internal identity for the PMO as a Centre of Excellence. About You: Proven experience … project/programme or PMO environments Strong working knowledge of project controls tools (e.g., Primavera P6, SAP, PIM) Familiarity with P3M3 or similar maturity models Confident communicator with excellent stakeholdermanagement and coaching skills Able to influence across functions and support cultural and behavioural change Comfortable managing multiple priorities and working with teams at different levels of capability More ❯
continuous improvement across the business. Aligning with P3M3 & Best Practice: Help assess and uplift PMO maturity against the P3M3 model. Support maturity assessments and track improvement plans. Internal Communication & Stakeholder Engagement: Promote the value of training and tools through compelling internal messaging. Develop a strong internal identity for the PMO as a Centre of Excellence. About You: Proven experience … project/programme or PMO environments Strong working knowledge of project controls tools (e.g., Primavera P6, SAP, PIM) Familiarity with P3M3 or similar maturity models Confident communicator with excellent stakeholdermanagement and coaching skills Able to influence across functions and support cultural and behavioural change Comfortable managing multiple priorities and working with teams at different levels of capability More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Requirements: Strong skills in Python scripting skills Experience delivering Data Science projects Experience with Gen-AI Experience with Microsoft data technologies Experience with Cloud platforms - ideally Azure Strong communication, stakeholdermanagement and problem-solving skills Benefits: Salary of up to 60,000 depending upon experience Bonus up to 10% Pension - 5% matched 25 days holiday Home working allowance More ❯
Brighton, East Sussex, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Requirements: Strong skills in Python scripting skills Experience delivering Data Science projects Experience with Gen-AI Experience with Microsoft data technologies Experience with Cloud platforms - ideally Azure Strong communication, stakeholdermanagement and problem-solving skills Benefits: Salary of up to £60,000 depending upon experience Bonus up to 10% Pension - 5% matched 25 days holiday Home working allowance More ❯