You must demonstrate experience working within ICT and leading on an ICT function within your application which are essential for this role. The role will provide day to day management of the End User Services Operational Support Managers and teams. The role sits within the wider End User Services Team, which currently includes, Microsoft 365, EndPoint Management, End … new technologies and training through work experience to enable future progression and development in the Digital space. The initial focus of this role is on the staff and operational management of the Service Desk, Desktop Support and Rollout teams. Hybrid working is available where the service needs allow. Main duties of the job The Operational Support Team are responsible … teams of support staff to develop and promote Digital operational support. The role will advocate re-use, automation, and Cloud technologies, as well as looking at best practice, security management and continual improvement of CTMUHB Services About us Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community More ❯
IT and AI Manager required by our market leading organisation based in Pontypridd on a hybrid basis. Our client need an experienced IT Professional with a passion for applications management and cutting-edge digital innovation. You will help shape and lead the next phase of digital transformation within a growing and ambitious organisation. This is an exciting opportunity to … initiatives to streamline workflows using AI, machine learning, and data-driven tools. Pilot emerging technologies and assess potential benefits for scalability and performance. Required Background Strong experience in IT management or applications leadership roles. A background in digital automation, process improvement, or AI-based solutions. Familiarity with AI technologies and their practical application (e.g., RPA, NLP, analytics). Excellent … communication and stakeholdermanagement skills. Solid grasp of CRM systems (Microsoft CRM preferred). Skilled in Microsoft 365 and middleware technologies (e.g., BizTalk). Degree in IT, Computer Science or related discipline. The Nice To Haves Exposure to platforms such as Power Automate, UiPath, or OpenAI tools. Understanding of IT service frameworks such as ITIL. Relevant certifications (e.g. More ❯
CF37, Pontypridd, Rhondda Cynon Taf, Mid Glamorgan, United Kingdom
Artis Recruitment
IT and AI Manager required by our market leading organisation based in Pontypridd on a hybrid basis. Our client need an experienced IT Professional with a passion for applications management and cutting-edge digital innovation. You will help shape and lead the next phase of digital transformation within a growing and ambitious organisation. This is an exciting opportunity to … initiatives to streamline workflows using AI, machine learning, and data-driven tools. Pilot emerging technologies and assess potential benefits for scalability and performance. Required Background Strong experience in IT management or applications leadership roles. A background in digital automation, process improvement, or AI-based solutions. Familiarity with AI technologies and their practical application (e.g., RPA, NLP, analytics). Excellent … communication and stakeholdermanagement skills. Solid grasp of CRM systems (Microsoft CRM preferred). Skilled in Microsoft 365 and middleware technologies (e.g., BizTalk). Degree in IT, Computer Science or related discipline. The Nice To Haves Exposure to platforms such as Power Automate, UiPath, or OpenAI tools. Understanding of IT service frameworks such as ITIL. Relevant certifications (e.g. More ❯
