involves delivery: facilitation of workshops, team development circles, on-the-job shadowing, coaching, and other leader development activities. The remaining responsibilities include content creation, stakeholdermanagement, contract management with external providers, and program management. WHAT TO EXPECT As the Leadership Development Lead, you'll: • Develop an aligned … during development sessions, including with senior executives. • Credibility and ability to inspire confidence and influence at senior levels. • Strong communication and interpersonal skills for stakeholdermanagement and presentations. • Ability to translate lessons learned into future activity designs. • Initiative and innovation in improving leadership development practices. We strive to More ❯
South Birmingham. The successful candidate will be responsible for ensuring the effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal … Responsibilities: - Ensuring compliance with agreed SLAs and KPIs. - Build rapport and manage relationships with stakeholders, ensuring their needs and expectations are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and … identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholdermanagement skills. - Experience in supplier management. - Proficiency in using ServiceNow. - Excellent communication and problem-solving skills. This role offers a challenging and dynamic environment for a proactive and experienced Service Delivery Manager. Please More ❯
Birmingham, Solihull, West Midlands (County), United Kingdom
Amtis Professional Ltd
South Birmingham. The successful candidate will be responsible for ensuring the effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal … Responsibilities: - Ensuring compliance with agreed SLAs and KPIs. - Build rapport and manage relationships with stakeholders, ensuring their needs and expectations are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and … identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholdermanagement skills. - Experience in supplier management. - Proficiency in using ServiceNow. - Excellent communication and problem-solving skills. This role offers a challenging and dynamic environment for a proactive and experienced Service Delivery Manager. Please More ❯
related issues. Ensure full security and compliance with relevant standards (e.g., NIST). Reduce incident volumes through proactive service improvement and innovation. Champion vendor management and foster strong relationships with third-party providers. Collaborate with IT leadership and other stakeholders to align strategies. Keep pace with emerging cloud and … resilient, decisive, and committed to driving results You'll also be a trusted collaborator across business functions and cultures Essential Skills & Qualifications Demonstrable project management experience, with the ability to manage multiple priorities A deep understanding of data centre and cloud technologies (Azure, AWS, Google Cloud) A Proven track … record in vendor and stakeholdermanagement You'll possess professional certifications (e.g., ITIL, Azure, AWS) You'll be fluent in English; an additional European language is an advantage You'll possess excellent communication, negotiation, and analytical skills Experience Required A degree in Business, Information Systems, or a related More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
E.ON Gruppe
become the top B2B energy supplier in the UK. Engineering And Service Manager Here's what you'll be doing Lead engineering and service management functions in alignment with organizational goals and product strategies. A member of the Digital Technology & Change Senior Leadership Team. Drive DevOps practices, including CI … performance. Collaborate with IT Product Leads to align engineering and service delivery with product goals. Accountable for the delivery of operational services, including incident management, problem resolution and SLA adherence. Establish and monitor KPIs for engineering and service performance, driving continuous improvement. Build and mentor a high-performing team … managers. What we need from you Proven experience leading engineering and operational teams in complex IT environments. Strong knowledge of DevOps practices, IT service management frameworks, and operational excellence. Expertise in managing infrastructure and external partners to maintain service quality. Strong leadership and stakeholdermanagement skills with More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
seen as a big plus. The ability to manage process discipline, challenge inefficiencies, and inspire change. Strategic thinking with excellent problem-solving skills, strong stakeholdermanagement, and a positive, growth-oriented mindset. Whats in it for you? A fantastic base salary of £80-85,000 + bonus … innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom
Spinks
in a tech start-up or Tech SaaS business Experience Managing end-to-end onboarding process for new customers Great Communication skills Strong Project Management skills Ensure that all product deployments meet applicable regulatory and compliance standards Experience within a sales background would be a benefit Experience with stakeholdermanagement If you're interested in this position, please apply now! Please note, sponsorship is unavailable for this role. More ❯
Solihull, England, United Kingdom Hybrid / WFH Options
BNP Paribas Personal Finance
to managing data governance. Contributing to complex projects, orientating the project to deliver maximum business benefit whilst adhering to the data governance, protection and management principles. Representing the data governance team across analytical groups & business areas to provide advice & support on data infrastructure, data integrity, quality and privacy. Advising … process and system wide changes to a technical and non-technical audience Strong ability to extract information by questioning, active listening and interviewing Demonstrable stakeholder and relationship management skills Project management experience is desirable What’s in it for you? Joining BNP Paribas Personal Finance means becoming More ❯