1 of 1 Stakeholder Management Jobs in St Neots

line resolver teams when specialist intervention is required. Log, categorise, and manage all incidents, service requests, problems, tasks, and changes using service management tooling. Maintain accurate recordkeeping and ensure timely updates, following Incident and Request Management workflows. Work within agreed SLAs for response, diagnosis, and resolution. Essential Skills … achieve first-time fix. Solid understanding of Windows, Microsoft enterprise tooling, networking basics, and device troubleshooting. Familiarity with ITIL processes. Excellent communication and stakeholder-management skills. Desirable Skills Experience working in a secure or SIEM-monitored environment. Exposure to resolver group structures and cross-team escalation processes. Wellbeing ...