Stakeholder Management Jobs in Thurrock

1 of 1 Stakeholder Management Jobs in Thurrock

Soft Services Manager - Lakeside Shopping Centre Management Lakeside Shopping Centre

West Thurrock, Essex, United Kingdom
Savills Company
in-class retail and leisure destination. Key Responsibilities Leadership & Strategy Lead a large, multi-disciplinary soft services team covering security, environmental services, and customer-facing operations. Ensure strong people management, fostering collaboration and operational excellence across all teams. Promote a high-performance culture aligned with Lakeside's brand values, customer expectations, and ESG goals. Line manage the Environmental Services … line with legislation, audit standards, and regulatory requirements. Demonstrate strong communication and relationship-building skills. Ensure adherence to operational and compliance standards at all times. Represent soft services at management meetings and contribute to Centre-wide strategic planning and improvement initiatives. Engage with tenants regularly, acting on feedback related to service quality and customer experience. Security and Environmental Services … and near misses; act as Silver Command during serious incidents. Conduct regular site audits to uphold operational standards and statutory compliance, including H&S. Lead security, cleaning, and waste management operations, ensuring consistent quality and control. Schedule and oversee periodical cleaning tasks and manage equipment maintenance and lifecycle. Fulfil insurance risk control requirements and ensure prompt completion of remedial More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: