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Hybrid Service Desk Engineer - IT Support & Onboarding

Location
Woking, England, United Kingdom
requirement Manage incidents to resolutionwithinSLA Analyses and repairs ICT product failures (software and hardware) including the Interpretation of diagnostics reports (e.g. system logs, network statistics, fault codes etc.) todetermineroot causes Liaise with hardware vendor when in support assets fail Work in a flexible manner withother teams to resolve user issues ...