Data & Insight Analyst
- Hiring Organisation
- Connect2Hackney
- Location
- Hackney, London, United Kingdom
- Employment Type
- Temporary
- Salary
- £490 - £500/day (umbrella)
Tableau. Deep functional understanding of core contact metrics, including First Contact Resolution (FCR), Repeat Contact Rate, Abandonment Rate, and Channel Shift ratios. Exceptional data storytelling and visualisation skills, with the ability to communicate clear recommendations to non-technical leaders. Desirable: Experience working within local government datasets (e.g., Housing Repairs, Adult ...