1 of 1 Strategic Planning Jobs in Banbury

skilled CRM Manager to lead the ongoing development, integration, and optimisation of our Microsoft Dynamics 365 CRM platform. This role will be pivotal in ensuring our CRM system supports strategic engagement, data-driven decision-making, and seamless cross-functional collaboration. You will oversee CRM architecture, data governance, and integrations with other systems, while enabling internal teams to use CRM … tools effectively. This is a hands-on role requiring both strategic oversight and technical execution. KEY RESPONSIBILITIES CRM Development & System Management Lead the configuration, customisation, and continuous improvement of Microsoft Dynamics 365 CRM. Collaborate with internal stakeholders to gather requirements and translate them into CRM functionality. Work alongside I.S. team to manage user roles, permissions, workflows, and automation to … event management, finance, volunteer management). Work with third-party vendors and internal IT to ensure secure and reliable data flows. Support API development and middleware solutions where needed. Strategic Insight & Reporting Provide actionable insights through CRM analytics and reporting. Support the development of engagement scoring models and supporter journey mapping. Contribute to strategic planning by identifying More ❯