1 of 1 Strategic Planning Jobs in Waterlooville

customer satisfaction. Youll play a pivotal role in shaping support strategy, developing people, and influencing the wider business. This is a full-time, permanent role offering a mix of strategic oversight and hands-on leadership within a fast-moving tech environment. Key Accountabilities: Lead, coach, and develop a team of Customer Support Managers across multiple brands Monitor team performance … internal stakeholders to maintain high levels of customer satisfaction Oversee HR processes including recruitment, onboarding, and team development Present insights, analysis, and business cases to senior stakeholders Contribute to strategic planning and align team goals with broader business objectives Support change management and champion cross-functional collaboration What Were Looking For: 5+ years of experience in a similar More ❯