Head of Operations MI, Performance & Budget Assurance
Cardiff, South Glamorgan, United Kingdom
Starling Bank
performance reporting across all operational functions and tracking, reporting and assurance of all Operations budgets. This role will ensure that robust data and insights are available to drive strategic decision-making, inform operational efficiency opportunities and enhance overall business performance. A key aspect of this role will be the … ownership and monitoring the end-to-end Operational Service Level Agreement (SLA) framework. Key Accountabilities or Responsibilities: Strategic Leadership & Vision Define and execute the strategic roadmap for Operations MI and performance reporting, aligning with overall business objectives. Champion the adoption of advanced analytics and data visualisation tools to provide actionable insights. Collaborate with senior leadership … Develop and deliver regular performance reports to various stakeholders, including executive leadership, operational managers, and team leads. Provide insightful commentary and recommendations based on performance data to support strategic and tactical decision-making. Conduct deep-dive analyses on specific operational challenges or opportunities. Develop and deliver specialised performance reporting for agile "POD" (team) structures, supporting their effectiveness and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: