Investigation Specialist, Veeqo
- Location
- Swansea, Wales, United Kingdom
shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing … proactively identify suspicious activity Conduct thorough fraud investigations—gathering evidence, analysing data, documenting findings, and producing actionable recommendations Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies ...